What’s New This Sprint | February 3rd, 2026

Point‑of‑Contact for All Customer Types

Custom Fields now Available for AirTicket Lite (AirTicket Lite feature)

Filtering options for the Geofence Report

Payload Closing when maximum quantity is reached (feature)

New Point of Contact and Foreman set up and display

Custom Fields now visible in the Mobile App (AirTicket Lite feature)

Renamed User Roles and Form labels

‘Submit Timesheet’ on hourly jobs and ticket-per-day combination (feature)

‘Allow Subhauler’ now works for Past Jobs (Web Portal)

Job Owners can edit Offline Subhauler Tickets (Web Portal)

Ticket editing no longer auto‑closes other tickets (Web Portal)

‘View only’ Custom Fields are no longer shown as editable for subhauler (Web Portal)

Duplicate Categories Removed in Ticket Search (Web Portal)

Trailer and Truck carry over correctly in Split Job dispatching (Web Portal)

Correct UoMs shown at manual Ticket creation (Web Portal)

Correct UoMs displayed when closing Parent Tickets (Mobile App)

Point‑of‑Contact for All Customer Types
​What it is: You can now assign a Point of Contact to any project—even when working with Restricted Customers or Grant Access customers—without losing access to other contacts, such as the project Foreman.
​Why you’ll care: This gives your team and your customers a smoother, more reliable way to manage who should be contacted throughout the project lifecycle.

Custom Fields Now Available for AirTicket Lite (AirTicket Lite feature)
​What it is: AirTicket Lite tickets now support Custom Fields, giving teams the ability to add extra information that fits their specific workflows. This includes creating, updating, and viewing customized data directly on Lite tickets—just like with regular tickets.
​Why you’ll care: This update makes AirTicket Lite much more flexible. You can now capture all the exact details your team needs.
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Filtering options for the Geofence Report
​What it is: We’ve added ticket date, truck, and job filtering, giving you more control over which events you review.
​Why you’ll care: You can now zero in on the exact data you need to analyze—no more sorting through unrelated data.

Filtering options for the Geofence Report
​What it is: We’ve added ticket date, truck, and job filtering, giving you more control over which events you review.
​Why you’ll care: You can now zero in on the exact data you need to analyze—no more sorting through unrelated data.

Payload Closing when maximum quantity is reached (feature)
​What it is: Payloads will auto-close once they reach the maximum quantity. When this happens, the payload is archived, and its creator is notified.
​Why you’ll care: It prevents completed payloads from lingering in the system and keeps active work flowing smoothly—even after a payload automatically closes.

New Point of Contact and Foreman set up and display
​What it is: Dispatchers can add new PoC and Foreman through the mobile app. Drivers can view PoCs under ‘Job details’, and also in ‘Job Contact.’ This enhancement works seamlessly with the new PoC capabilities introduced across all customer types.
​Why you’ll care: Dispatchers can add PoC and a Foreman through both the web portal and the mobile app. Drivers will always know exactly who to reach out to on every job, reducing delays and miscommunication.
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Custom Fields now visible in the Mobile App (AirTicket Lite feature)
What it is: Now you can also view these Custom Fields in the mobile app, so all the important details stay accessible on the go.
​Why you’ll care: This makes it easier to access important ticket details while you're on the move—no need to switch to the desktop version.

Renamed User Roles and Form labels
​What it is: The outdated ‘Sub trucker’ role has been removed, and the ‘Customer’ role is now called ‘Contractor.’ Additionally, the ‘New User’ form title was renamed to ‘Add User’ to keep terminology consistent across the platforms.
​Why you’ll care: The terminology update reduces confusion and makes everyday tasks feel more intuitive and consistent.

‘Submit Timesheet’ on hourly jobs and ticket-per-day combination (feature)*
​What it is: The button ‘Take Photo’ has been renamed ‘Submit Timesheet’ on hourly jobs with a ticket-per-day flow. The header was also updated to match this change.
​Why you’ll care: Drivers can now quickly understand what action they’re supposed to take, reducing confusion and mistakes.

‘Allow Subhauler’ now works for Past Jobs (Web Portal)
We’ve fixed an issue that prevented subhaulers from adding their own subs to past jobs. Now, when the job-owner enters older jobs into the system, subhaulers can add their own subs without any restrictions. This makes it much easier to complete or correct historical job records.
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Job Owners can edit Offline Subhauler Tickets (Web Portal)
We’ve fixed an issue that prevented job owners from editing tickets created by their subhaulers. Previously, if a subhauler wasn’t using the system directly, the job owner had no way to make corrections or updates to those tickets.
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Ticket Editing no longer auto‑closes Other Tickets (Web Portal)
Previously, editing a closed ticket would close another open ticket under that same job order—even if nothing about that second open ticket had changed. This issue has now been fixed, and editing a ticket will no longer trigger other tickets to auto‑close.
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‘View only’ Custom Fields are no longer shown as editable for subhauler (Web Portal)
Now, View‑only Custom Fields appear correctly as view‑only for subhaulers, instead of being editable. This fix ensures that job owners get cleaner data, clearer permissions, and a smoother ticket‑creation experience.
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Duplicate Categories Removed in Ticket Search (Web Portal)
In some cases, searching for tickets by Grant Access customer would show the same category twice under the search field. This has now been corrected. Categories will appear only once, exactly as expected.
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Trailer and Truck carry over correctly in Split Job dispatching (Web Portal)
While dispatching a split load job, the trailer wasn’t being carried over to the second leg of the split job—even when the first leg of the job had a truck and trailer assigned together. Now, the truck and trailer will automatically carry over to the second leg of a split job, just as expected.

Correct UoMs shown at manual Ticket creation (Web Portal)
When haulers created a ticket manually, the web portal sometimes showed the job owner’s UoM instead of the hauler’s. This caused mismatches like seeing Hours when the hauler workflow should have used Tons. This has now been fixed, so haulers always see the correct unit for their work.
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Correct UoMs displayed when closing Parent Tickets (Mobile App)
When closing a parent ticket, sometimes the load labels were displayed instead of the correct time‑based unit, such as Hours or Minutes. Now, the proper UoM is always shown at ticket closure.

Review
This Web Portal and Mobile app release delivers smoother workflows, clearer labels, and more accurate data across TruckIT platforms. From new Points of Contacts and enhanced AirTicket Lite options to improved reporting, automated payload archiving, and ticketing fixes, each update reduces confusion and saves time. Your teams can now work more confidently and efficiently across every part of the platform.

Update Mobile App
Ensure your team is using the latest version to access new tools and updates.
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Recommendation
Share this information with dispatchers, drivers, and contractors, so all roles are aware of the improvements. Keeping everyone aligned will help your organization fully benefit from the enhanced clarity, consistency, and reliability across the platform.

Full release notes & how-tos by visiting the Resource Center.

Need a hand or want a feature enabled? Email us at support@truckit.com