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Troubleshooting Steps on the TruckIT Portal

This guide offers essential troubleshooting steps for resolving issues with the TruckIT Portal.

Updated over 3 months ago
  1. If you're having issues on the TruckIT Portal, navigate to https://portal.truckit.com/

  2. If you have logged in already, log out.

  3. Clear your browser's cache.

    Tip: Go to ⋮ (three-dot menu) > History > Clear browsing data. Select "All time," check the "Cache" and "Cookies" boxes, and click "Clear data."

  4. Log in with your username and password again.

NOTE:

  • If you're still having issues after these troubleshooting steps, contact support.

  • Please make sure to explain the issue in detail. If possible, send a screenshot or screen recording of the issue you're having.


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